About Longworth Tech

Based in Bolton, we've spent 20+ years helping Greater Manchester businesses thrive with intelligent technology. From Bolton, for British business - making AI accessible for healthcare practices, trades businesses, and professional services across the North West.

Our Story

From local roots to AI innovation - a journey rooted in Greater Manchester

Longworth Tech was founded in Bolton with a deep understanding of Greater Manchester's business community. We've watched local businesses form the backbone of our region - from the family-run GP surgeries on Chorley New Road to the trades businesses that built our neighborhoods. These aren't just clients to us; they're our neighbors, partners, and the heart of Greater Manchester's economy.

Our journey began in the early 2000s during the VoIP revolution. While enterprise companies had dedicated IT teams, we saw local SMBs struggling with outdated phone systems and disconnected processes. That's when we realized our mission: bringing enterprise-grade technology solutions to the businesses that make our community thrive.

Over 20 years later, we've helped hundreds of Greater Manchester businesses modernize their operations. From implementing unified communications for healthcare practices in Horwich to creating custom integrations for professional services in Westhoughton, we've seen firsthand how the right technology can transform a local business.

Today, as AI reshapes the business landscape, we're passionate about ensuring that Bolton and Greater Manchester SMBs aren't left behind. Every solution we create is designed with one question in mind: "How will this help our community's businesses serve their customers better?" That's the Greater Manchester way - we look after our own.

Our Expertise

20+ years specializing in technology solutions for Greater Manchester SMBs

20+ Years in Unified Communications

Extensive experience with PBX systems, VoIP implementations, contact center solutions, and cloud communications platforms. We've seen the evolution of business communications technology and know how to leverage both legacy and cutting-edge systems.

Bespoke Integration Specialists

Expert at connecting different systems, platforms, and technologies to create seamless business workflows. Our integration solutions ensure your tools work together rather than in isolation.

AI & Automation Pioneers

Early adopters of AI technology for business applications, we understand how to implement intelligent automation that enhances rather than replaces human capabilities.

SMB-Focused Solutions

All our solutions are designed specifically for small and medium businesses. We understand budget constraints, scalability needs, and the importance of measurable ROI.

Our Mission

"To ensure that every business in Greater Manchester has access to intelligent technology solutions, helping local SMBs compete effectively while preserving the personal touch and community spirit that makes our region special."

Why We Focus on Local SMBs

Small and medium businesses are the backbone of Greater Manchester's economy, but they often lack access to the same technology resources as larger enterprises. We bridge that gap by making enterprise-grade solutions accessible, affordable, and tailored specifically to local SMB needs and the unique challenges they face.

Personalized Service

Every business is unique. We take the time to understand your specific challenges and design solutions that fit your exact requirements.

Scalable Solutions

Our solutions grow with your business. Start small and expand capabilities as your needs evolve and your business grows.

Practical Implementation

We focus on solutions that provide immediate value and long-term benefits, ensuring every technology investment contributes to your success.

Ongoing Partnership

Technology implementation is just the beginning. We provide ongoing support, optimization, and strategic guidance as your business evolves.

Our Commitment to Greater Manchester

We're committed to helping local SMBs thrive in an increasingly competitive marketplace. Our solutions are designed to:

Reduce operational costs while improving service quality

Integrate seamlessly with existing business systems

Scale efficiently as your business grows

Provide measurable returns on technology investments

Enhance customer experience and satisfaction

Future-proof your business for continuing technological evolution

Meet Our Team

Our experienced team of local specialists is ready to help transform your business with AI and automation

Ethel Ashworth

Ethel Ashworth

Senior Customer Success Specialist

Born and raised in Horwich, Ethel has been helping Lancashire businesses with their technology needs for over 15 years. She knows every mill town from Bolton to Blackburn.

Customer OnboardingTechnical SupportAccount Management
Bernard Crompton

Bernard Crompton

AI Solutions Consultant

A former mill engineer turned tech specialist, Bernard understands how traditional businesses can benefit from modern AI solutions. He speaks your language.

AI AutomationVoice AgentsWorkflow Integration
Margaret Lostock

Margaret Lostock

Business Development Advisor

Margaret grew up in Westhoughton and has spent her career helping SMBs across Greater Manchester grow and thrive. She knows what works for local businesses.

Business StrategyROI PlanningScaling Solutions
Albert Bridgeman

Albert Bridgeman

Technical Integration Specialist

Albert hails from Farnworth and has been connecting systems since the days of dial-up. If you need something integrated, Albert is your man.

System IntegrationAPI ConnectionsTechnical Support
Dorothy Harwood

Dorothy Harwood

Billing & Account Specialist

Dorothy is from Little Lever and has been managing accounts for Lancashire businesses for decades. She keeps everything running like clockwork.

Billing SupportAccount ManagementPayment Issues
Thomas Bradshaw

Thomas Bradshaw

Voice Technology Specialist

Thomas grew up in Tyldesley and specializes in voice technology and telephony systems. He has over 12 years experience with PBX, VoIP, and AI voice solutions.

Voice AgentsPBX IntegrationCall Center Solutions
Florence Pickles

Florence Pickles

Implementation Manager

Florence is from Leigh and manages all our client implementations. She ensures every project runs smoothly from start to finish, keeping everything on track.

Project ManagementImplementationTraining
Arthur Greenhalgh

Arthur Greenhalgh

Senior Technical Support

Arthur is from Bury and has been solving technical problems for over 20 years. If something is broken, Arthur can fix it. He knows every system inside and out.

Technical SupportSystem TroubleshootingInfrastructure
Mary Whitworth

Mary Whitworth

Sales Specialist

Mary is from Whitworth (hence the name!) and specializes in helping businesses find the right technology solutions for their budget and needs.

Sales ConsultationSolution DesignPricing
William Fairhurst

William Fairhurst

Data & Analytics Specialist

William is from Prestwich and specializes in data analytics and reporting. He helps businesses understand their metrics and optimize their operations.

Data AnalyticsReportingBusiness Intelligence
Rose Tattersall

Rose Tattersall

Training & Education Specialist

Rose is from Ramsbottom and specializes in training teams on new technology. She makes sure everyone feels confident using their new systems.

User TrainingChange ManagementDocumentation
Harold Crankshaw

Harold Crankshaw

Operations Director

Harold is from Bolton and oversees all operational aspects of the business. He ensures everything runs smoothly and efficiently for our clients.

Operations ManagementProcess OptimizationQuality Assurance

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