Cookie Policy

Last Updated: January 18, 2025

Effective Date: January 18, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

Similar technologies include web beacons, pixels, local storage, and session storage, which we collectively refer to as "cookies" in this policy.

2. How We Use Cookies

We use cookies for several purposes:

  • To ensure our website functions properly
  • To remember your login status and preferences
  • To analyze how our website is used and improve performance
  • To provide personalized content and recommendations
  • To measure the effectiveness of our marketing campaigns
  • To prevent fraud and enhance security

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled.

  • Authentication: Keep you logged in to your account
  • Security: Protect against cross-site request forgery
  • Session Management: Maintain your session state
  • Load Balancing: Distribute traffic across our servers

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Google Analytics: Website traffic and user behavior analysis
  • Performance Monitoring: Track page load times and errors
  • Usage Statistics: Popular pages and user journeys
  • A/B Testing: Test different versions of pages

Functional Cookies

These cookies enhance functionality and personalization.

  • Preferences: Remember your language and region settings
  • Customization: Save your dashboard layout preferences
  • Features: Enable advanced website features
  • Chat Support: Maintain chat session continuity

Marketing Cookies

These cookies are used for advertising and marketing purposes.

  • Advertising: Show relevant ads on other websites
  • Conversion Tracking: Measure marketing campaign effectiveness
  • Retargeting: Display personalized ads to previous visitors
  • Social Media: Enable social sharing and login features

4. Third-Party Cookies

We use several third-party services that may set cookies:

ServicePurposeDuration
Google AnalyticsWebsite analytics and insights2 years
StripePayment processing and fraud preventionSession
PayPalPayment processingSession
IntercomCustomer support chat1 year
Google reCAPTCHASpam and abuse preventionSession

5. Cookie Duration

Cookies are set for different durations:

  • Session Cookies

    Deleted when you close your browser

  • Persistent Cookies

    Remain on your device for a set period (up to 2 years)

6. Managing Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Preferences" link in our footer.

6.2 Browser Settings

You can also manage cookies through your browser settings:

Chrome

Settings → Privacy and Security → Cookies

Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Privacy → Cookies

6.3 Opt-Out Tools

7. Impact of Disabling Cookies

Important Note

Disabling certain cookies may impact your experience on our website:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not work properly
  • You may see less relevant content

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or sending you an email.

9. Contact Us

If you have questions about our use of cookies, please contact us:

Update your cookie preferences at any time